Privacy Policy

Update as of: July 15, 2025

This Privacy Policy explains how the Web-Based Barangay eCertification Management System ("eCertificate Management  System") collects, uses, and protects the personal information of its users. We are committed to ensuring that your privacy is protected and that any personal data provided will only be used in accordance with this policy.

1. Information Collection

• The System may collect the following types of information:

• Personal Information: Name,contact information (e.g., email, phone number), and other relevant details provided when creating an account or requesting barangay certificates.

• Request Information: Details of certificate requests, such as the type of certificate, purpose, and request history.

2. Use of Information

The information collected is used for the following purposes:

• To verify the legitimacy of certificate requests.

• To manage user accounts and provide access to certificate request history.

• To generate and issue barangay certificates, along with QR codes for verification.

• To improve the efficiency and functionality of the System based on user feedback and interactions.

3. Data Security

• We are committed to ensuring the security of your personal information. We use appropriate physical, electronic, and managerial procedures to safeguard the information we collect online. Access to personal data is restricted to authorized personnel only.

4. Information Sharing

• The System does not share your personal information with third parties, except as necessary to:

• Comply with legal obligations or government requests.

• Respond to any legal claims, or to protect the rights, property, or safety of the System, users, or others.

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Users may request the deletion of their personal information by contacting the barangay office.

6. User Rights

• Users have the following rights regarding their personal data:

• Access: Request access to the personal information held by the System.

• Correction: Request corrections to any inaccurate or incomplete personal information.

• Deletion: Request deletion of personal data, subject to applicable legal requirements.

7. Changes to this Privacy Policy

• The System reserves the right to update or change this Privacy Policy at any time. Users will be notified of significant changes through the System or via email.

8. Contact Information

• If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:

• Barangay San Agustin Novaliches QC

• Email: info@frayen.io